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The treatment that I've had here has been exemplary. I don't give my trust very easily. People have to earn it. I totally trust what they say I need doing. Everybody expects to have a nice smile and as you get older that gets harder because your teeth discover and they get broken and it's hard. It's hard to maintain that. The dentist here has allowed me to have the confidence to smile. The patient is a partner in what's going on. So you are told and things are explained to you and if you say I really don't get that, they'll try a different way of explaining to you. So you understand what is happening. If you understand there's less to be fearful about, especially if anybody out there is really frightened and phobic, come and talk to these people. They know what they're doing. They understand and they understand your mindset as well and that is really important.
Patient story · 1:01
“If you understand, there's less to be fearful about. If anybody out there is really frightened and phobic, come and talk to these people.”
Glynnis does not give her trust easily. She describes being treated as a partner in her care, having things explained until she understood them, and getting the confidence to smile again.




